The Veterinary Regional Sales Manager develops and facilitates in Sales of Cubex hardware and software solutions for Veterinary Practices, across their respective Region of the United States. A new position is currently available in the Carolinas. The scope of responsibility includes, but is not limited to: Developing and maintaining a consistent sales pipeline, onsite workflow assessments, and sales presentations. The ideal candidate must have extensive Veterinary industry experience with day to day practice workflow, inventory management, patient care and/or vet technician experience. The candidate will also need extensive experience in the following: Strong Consultative Sales Skills with experience selling Subscription or long-term contracts, Pipeline management and be an exceptional sales performer, with proven track record. Must be able to work independently and effectively, including having a high level of responsibility and integrity.

Overall Qualifications:

• Strong Veterinary industry experience
• Strong Consultative Sales Skills
• Experience selling hardware, software and services within long-term Subscription agreement
• Customer-focused experience, including service and problem-solving
• Ability to provide clear and effective oral and written communication
• Strong organizational and independent project management skills
• Material management or supply/logistics experience
• Effective problem-solver o Works well in a dynamic team environment

Technical

• Demonstration of technical skills in working environment; working knowledge of interaction/relationship of software/hardware applications and accessories
• Exposure to software interface and communications technology
• Knowledge of Word, Excel, and PowerPoint, Visio, MS Project
• Data interpretation, manipulation, management in Excel a plus
• Sales Force CRM knowledge a plus

Location

• 90% travel required to clients across the U.S
• Typically travel from home base to client destination – car, air, other.
• Company headquarters in Phoenix, Arizona

Physical Requirements:

• Ability to lift up to 50lbs
• Ability to work on your feet for 8 hours

Education/Licenses/Certifications Required:

• Certified/Licensed/Registered Vet tech – Highly desirable

Employee Classification:

• Full Time, Exempt

To apply for this position, please email your resume to HR@cubex.biz

Overall responsibility:

The Veterinary Field Consultant participates in coordinating the implementation of the CUBEX® hardware and software solutions for Veterinary Practices. Primary scope of responsibility includes onsite installation of CUBEX® hardware and software solutions, client staff training, onsite technical support, onsite workflow audits and best practices recommendations. The ideal candidate has experience with software implementation, managing client lifecycle (training, building relationships, delivering excellent customer service), project management, ability to assess situations and offer options for success, and team work are essential to succeeding in this role. Ability to travel 90-100% is a must for this position.

Overall Qualifications:

• Software implementation experience
• Problem solving, creativity in finding solutions to hurdles, and offering alternatives for success
• Concise and effective communication skills
• Strong organizational and independent project management skills (Required)
• Delivering user training
• Veterinary and/or Inventory management experience is a plus
• Works well with client and internal teams in building strong relationships that deliver success
• Consultative approach in guiding customers to utilize our solutions to their greatest benefit (Required)
• Must have political savvy – ability to assess how each individual at the customer level is motivated, what his/her skills are, and who can assist in greater success with Cubex solutions. Quick reading and ability to adapt in addressing of warning signs is essential.

Technical:

• Working knowledge of software and hardware systems to articulate technology to non-technical users (Required)
• Demonstratable knowledge of Word, Excel, PowerPoint, Outlook
• Data interpretation, manipulation, management in Excel a plus
• Sales Force CRM knowledge a plus

Location:

• Anywhere in the U.S. within 1-hour drive of major airport. Role requires 90-100% travel.

Physical Requirements:

• Ability to lift up to 50lbs
• Ability to work on your feet for up to 8-10 hours

Education:

• Bachelor’s Degree in Business, Information Systems or similar disciplines is desired
• Certifications in Veterinary or Human Medicine are a plus
• Knowledge of Patient Information Management Systems, Supply Chain Management, Warehouse Management, Quality Systems, Procurement, and or related business processes and systems helpful and preferred.

Experience:

• Minimum 2+ Years demonstrating above skills/experience

To apply for this position, please email your resume to HR@cubex.biz.

Overall responsibility:

We are looking for a friendly & enthusiastic candidate to join our team that has a high level of independence & ownership, loves to provide excellent customer service, and wants to travel across the U.S. & internationally. This ideal candidate has extensive Human Healthcare industry experience with day to day practice workflow, patient care, account management, and/or pharmacy technician experience. The responsibilities of this candidate include but are not limited to: coordination of implementation project plan, onsite implementation of CUBEX hardware and software solutions, and client clinical staff training on system utilization. Team projects can range anywhere from 1-2 implementations per week, to multiple implementation projects across several consecutive weeks.

Qualifications:

* Required:

o Strong organizational and project management skills

o Self-management; work independently and effectively

o Agility to adapt to new hardware & software applications quickly

o Passion for amazing client experiences

o Ability to provide clear and effective oral and written communication

o Effective problem-solver

* Preferred:

o Healthcare industry experience

o Comfortable training small groups

o Works well in a dynamic team environment

o Understanding of interaction of software/hardware applications and accessories

o Exposure to software interface technologies

o Comfortable with Microsoft Outlook

o Efficient in general Excel functions

o Salesforce CRM knowledge

* Location:

o 90% travel required across the U.S. and up to 10% travel internationally.

o Typically travel from your home base to client destination - car, air, other.

Physical Requirements:

o Ability to lift up to 70lbs

o Ability to work on your feet for 8-12 hours per day

Education/Licenses/Certifications Required:

o Certified/Licensed/Registered Pharmacy technician - Highly desirable

o Bachelor's Degree (BA/BS) - Desired

Employee Classification:

o Full-time, Exempt

This is an entry level position with extreme opportunity for accelerated growth within the company, whether within the department or within another department. There have been plenty of success stories! As the Customer Experience Associate, you will be the first welcoming voice the client will hear and the first level of support. Your responsibility as the Customer Experience Associate will be to accept inbound calls from doctors, nurses, pharmacies, and other healthcare entities, get the necessary information and transfer the call to the first available Tier 1 Customer Experience Specialist. If no Tier 1 Customer Experience Specialist is available, you will delegate pending callbacks to the appropriate Customer Experience tiers. Documentation of the client’s name, concerns\complaints, facility and phone number is paramount before escalating tickets to any Customer Experience Specialists. CUBEX LLC takes pride in the family-oriented work place it has created by celebrating monthly birthdays, regular holiday parties and hosting charity outreach program that makes it a fun and wholesome workplace.

Key Areas of Responsibilities to Include but are not Limited to:

• Exhibit the ability to follow necessary support protocols.
• Complete all assigned tasks by due date.
• Interact with clientele in a professional and enthusiastic manner via verbal and written communication.
• Ability to promptly answer support calls, document and transfer with a high level of urgency.
• Accurately document client interaction in a professional manner.
• Ability to work well with people from different disciplines with varying degrees of technical experience while maintaining a positive attitude.
• Effective and organized case load management, troubleshooting assigned queue of cases and identifying those that need escalation in a high-pressure environment.
• Exhaust all troubleshooting capabilities in UI.
• Resolve open tickets and communicate resolution to client to confirm satisfaction.

Other functions:

• Use internal support applications to communicate professionally, effectively, and timely with internal team and customers.
• Support the field implementation team to successfully complete CUBEX installations.
• Coordinate and execute the shipment of parts and supplies to customers.

Technical Skills

• Intermediate knowledge of Microsoft Office Suite Products.
• General computer troubleshooting a plus.
• Proficient in Internet related applications with a strong technical aptitude and ability.
• Experience with proprietary software a plus.

Additional Skills:

• Excellent customer service skills (written and verbal) a must.
• Exceptional attention to detail.
• Excellent organizational skills.
• Ability to work in a fast-paced environment.
• Exceptional ability to interact with customers in a professional and friendly manner, especially in high-stress situations.
• Ability to effectively listen, empathize and reassure client their issues will be resolved.
• Ability to independently research, troubleshoot, and probe technical hardware and software issues.

Education/Licenses/Certifications Required:

• High School Diploma required.
• Minimum of 6 months Customer service experience is a must.
• Minimum 6 months call center experience is a must.

Employee Classification:

• Full Time
• Punctual
• Ability to work in a team environment.
• Experience using a computer in a work setting.
• Strong Work ethic and initiative to grow with an amazing company.

To apply for this position, please email your resume to HR@cubex.biz

As Healthcare Account Manager you are responsible for working with Cubex Executive Leadership, Professional Services, with Healthcare Sales team, and cross departmentally in managing customer program satisfaction after the initial sale of Cubex Solution throughout client Cubex lifetime experience.

The Healthcare Account Manager role requires you to be responsive to the strategic, Cubex-focused, and results-driven needs of our Cubex customers and markets. You will be the key champion for ensuring Cubex customers’ end-to-end lifecycle experience is exceptional.

The scope of responsibility includes but is not limited to:

• Client experience management through proactive client engagement, measurement and monitoring of customer satisfaction, pharmacy and facility audits, quarterly and annual business reviews.
• Developing operation and business strategy for Pharmacy, facility, and healthcare client(s). Utilization of data collected from myCubex system reports, client systems, internal account management data analysis, site visits, surveys, Cubex Solution utilization maximization and expansion.
• Preparation of analytical reports and summaries for cross departmental and higher-level management will include the following: Metrics, Client Performance Score Carding, Project Management Tracking, utilization trending, stat/backup analysis and accountability, to client deliverables.
• Strategic Implementation of process, support, workflow analysis.
• Providing training and technical support of our customers Cubex Solutions
• Working with cross functional Cubex teams providing feedback on processes, workflow, and software functionality, integration, and software enhancement requests/opportunities

Success in the position requires effective skill sets in: Customer communication, analytical skills, problem solving, project management, technology application, consultation and the ability to work effectively with other Cubex and partner team members. Our common goal of 100% customer satisfaction, retention and expansion. A passion for amazing customer experiences, service, growth and renewal business is a must.

Essential/critical functions

Account Manager Duties

• Improve customer experience
• Increase customer testimonials
• Increase account expansion
• Ensure customer renewals
  • Utilize scorecard methodology to measure monthly/quarterly/yearly customer satisfaction in the following areas:
    • System utilization / inventory optimization
    • Program management / system administrator effectiveness
    • ROI Results
    • Interface status and utilization
    • Case History Analysis
    • Stat/Backup assessments
    • Other
• Work with Cubex professional services, customer support & sales teams to gather/develop necessary data / reports completing program scorecards, per customer
• Schedule and conduct quarterly / annual business review meetings with customer stakeholders and Cubex program administrators (to be coordinated with Cubex Professional Services and field sales team) – Site Optimizations
• Support ongoing program upgrade options and present to existing Cubex strategic account customers
  • Upgrade categories to include:
    • Software Version Release / Activation
    • Solution expansions
    • Interface activations
    • Additional training programs / modules
• Drive program enhancement opportunities both with the customer, and the execution of such projects with Cubex operations, development and support teams
• Advocate product enhancements requests
• Execution of Organize, Optimize, Maximize Cubex efficiency program
• Participate in launch of large corporate account(s): workflow, onsite engagement, resource training and account maintenance.

Other Duties:

• Participation in development and update of account management activities and files storage in salesforce.com
• Email, phone, strategic onsite interaction with customers and partners
• Participation in Cubex and Partner sales meetings, training events as needed
• Participation in management of customer projects from pre-Implementation through account management function

Skills and Attributes

Technical:

• Microsoft Excel, Word, PowerPoint
• myCubex system / reports knowledge (training as part of new employee orientation)
• Salesforce.com (training as part of new employee orientation)
• Go-To-Meeting (training as part of new employee orientation)
• Knowledge of point-of-use inventory management technology solutions
• Knowledge of supply chain distribution process in healthcare markets

Other skills:

• A self-starter with strong organizational skills, resolution management, and ability to manage and prioritize multiple issues
• Project management
• Relationship management
• Demonstrates Leadership
• Strong interpersonal and communication skills (written and verbal)
• Strategic Planning
• Strong analytical skills / business judgment
• Reliable / Dependable

Education/Licenses/Certifications Required:

• Bachelor’s degree or similar advanced training preferred
• 3-5 years technology account management experience

Physical Requirements:

• Ability to lift up to 50lbs
• Ability to work on your feet for 8 hours

Job location(s):

• 80% overnight travel required to clients across the U.S.

Employee Classification:

• Full-time or Part-time : FT
• Exempt or Non-exempt (hourly): Exempt
• Department: Professional Services
• Reports to: VP Professional Services

To apply for this position, please email your resume to HR@cubex.biz.

We are looking for a friendly & enthusiastic candidate who enjoys a high paced environment to join our team. Ideal candidate has a high level of independence& ownership,loves to provide amazing customer experiences and enjoys visiting with customers via Webinar/Telephone. This ideal candidate has extensive Human Healthcare industry experience with day to day practice workflow, patient care, account management, and/or pharmacy technician experience.

As anImplementation Coordinator you are the primary liaison for new CUBEX clients; responsible for client engagement, program presentations, data and information collection all while building a client relationship related to providing pre-implementation strategy and management of their CUBEX Software/Hardware solution rollout.

We are seeking candidates whom are comfortable and knowledgeable in the following job roles:

• Fanatical attention to detail
• Enjoys problem solving, teaching, and coordination with clients via phone
• Management& coordination of multiple client project plans, gathering deliverables in a timely manner
• Comfortable in learning or having experience in logistics planning, coordination of client training,identifying client nursing facility workflows, process management, and technology utilization
• Internal coordination with medical software integration team, supply chain team, solution implementation team, is a key component of the role
• Documenting client-facing written/verbal reports of project status, completionof client profile, tracking client deliverables, documented key contacts, and system management workflow to client and internal CUBEXteam
• Basic medical formulary data review, manipulation, & management in Excel

Required Qualifications:

• Strong communication and presentation skills via telephone/webinar
• Ability to provide clear and effective oral and written communication
• Strong organizational and project management skills
• Self-management; work independently and effectively
• Passion for amazing client experiences
• Effective problem-solver
• Comfortable with Microsoft Outlook, PowerPoint, Word & Excel
• Strategic planning
• Works well in a dynamic team environment

Preferred Experience:

• Healthcare industry experience
• Understanding of interaction of software/hardware applications and accessories
• Exposure to software interface technologies
• Salesforce CRM knowledge

Location:

• Cubex Corporate Office – Phoenix, AZ
• <5% travel required across the U.S. to customer locations

Education/Licenses/Certifications Required:

• Certified/Licensed/Registered Pharmacy technician – Highly desirable
• Bachelor’s Degree (BA/BS) - Desired

Employee Classification:

• Full Time, Exempt

To apply for this position, please email your resume to HR@cubex.biz

We are looking for a friendly & enthusiastic candidate who enjoys a high paced environment to join our team. Ideal candidate has a high level of independence & ownership, loves to provide amazing customer experiences and enjoys visiting with customers via Webinar/Telephone. This ideal candidate has extensive Veterinary Healthcare industry experience with day to day practice workflow, patient care, account management, and/or pharmacy technician experience.

The Remote Systems Implementation Coordinator is the primary liaison for new CUBEX clients; onboarding new clients with their new facilities providing a seamless implementation experience from formulary data collection, workflow validation, scheduling, shipping & logistics, to remote solution set up training. This role has a high level of client engagement via webinar conference, program presentations, data and information collection all while building a client relationship related to providing implementation strategy and management of their CUBEX Software/Hardware solution rollout.

We are seeking enthusiastic whom demonstrate the following characteristics:

• Fanatical attention to detail
• Enjoys problem solving, teaching, and coordination with clients via phone/webinar
• Thrives in management & coordination of multiple client project plans, gathering deliverables in a timely manner
• Comfortable in learning or having experience in logistics planning, coordination of client training, identifying client veterinary facility workflows, process management, and technology utilization
• Team oriented: Cross departmental interactions with veterinary software integration team, supply chain team, solution implementation team, is a key component of the role
• Attention to detail: Documenting client-facing written/verbal reports of project status, completion client profile, tracking client deliverables, documenting key contacts, and sharing system management workflow with client and internal CUBEX team
• Analytical: Basic veterinary formulary data review, manipulation, & management in Excel

Required Technical Qualifications:

• Strong communication and presentation skills via telephone/webinar
• Ability to provide clear and effective oral and written communication
• Strong organizational and project management skills
• Self-management; work independently and effectively
• Passion for amazing client experiences
• Effective problem-solver
• Comfortable with Microsoft Outlook, PowerPoint, Word & Excel
• Strategic planning
• Works well in a dynamic team environment

Preferred Experience:

• Veterinary Inventory experience, minimum of 1 year
• Understanding of interaction of software/hardware applications and accessories
• Exposure to software interface technologies
• Salesforce CRM knowledge

Education / Experience:

• Bachelor’s Degree (BA/BS) - Desired

Location:

• Cubex Corporate Office – Phoenix, AZ
• <5% travel required across the U.S. to customer locations

Employee Classification:

• Full-time, Exempt

To apply for this position, please email your resume to HR@cubex.biz

We are looking for a friendly & enthusiastic candidate who enjoys a high paced environment to join our team. Ideal candidate has a high level of independence & ownership, loves to provide amazing customer experiences and enjoys visiting with customers via multiple communication channels as well as in-person interaction. Ideal candidates have extensive Veterinary healthcare industry experience with day to day practice workflow, patient care, account management, and/or veterinary technician experience.

Customer Experience is at the heart of everything we do. If you have a passion for technology and enjoy helping fellow Veterinary professionals run safer, more efficient and profitable practices, join our team!

We are seeking candidates whom are dynamic, client centric, project focused, comfortable, and knowledgeable in the following job roles:

• Serve as a trusted advisor and build relationships with our newly implemented Cubex Solution customers
• Customer Adoption: Manage our new Customer Cubex Cloud software and technology experience and ensure they achieve sustainable value with the CUBEX solution suite
• Customer Retention: Uncover workflow management opportunities, challenges - present and manage resolution, solution and system optimization
• Customer Expansion: Identify inventory optimization and system efficiency maximization opportunities with our customers including technology expansion
• Coordinate, Manage, Track client success experiences and accounts
• Lead Vet Cubex Community Webinar Trainings
• Collaborate with our Sales, Pre-Implementation, Implementation, Integration, Support, and Development teams transforming our customer needs into new features and products
• Contribute to our culture of constant iteration to grow the amazing industry technology and client/patient experiences we deliver
• Visit us at https://www.cubex.com/company to learn more

Required Technical Qualifications:

• Strong communication and presentation skills
• Ability to provide clear and effective oral and written communication
• Strong organizational and project management skills
• Self-management; work independently and effectively
• Passion for amazing customer experiences
• Effective problem-solver
• Comfortable with Microsoft Outlook, PowerPoint, Word & Excel
• Strategic planning
• Works well in a dynamic team environment
• Veterinary industry experience, minimum of 1 year

Preferred Experience:

• Understanding of interaction of software/hardware applications and accessories
• Exposure to software interface technologies
• Salesforce CRM knowledge
• Customer Success Management/Account Management experience, minimum of 1 year

Education/Licenses/Certifications Desired:

• Credentialed Veterinary Technician
• Bachelor’s Degree (BA/BS)

Location:

• Phoenix Corporate Office
• Travel 15-25% to customer locations, Veterinary community events, or team-building celebrations

Employee Classification:

• Full-time, Exempt

To apply for this position, please email your resume to HR@cubex.biz

CUBEX LLC is looking for a flexible and versatile Dental and Veterinary Sales Administrator Assistant who will be responsible for assisting with a variety of sales and marketing projects including CRM database management and reporting, quotation creation and processing, SOP creation and management, internal event coordination and miscellaneous office administration & tradeshow operation assistance when needed.

Key Areas of Responsibilities to Include but are not Limited to:

• Assisting with the management of records within Salesforce.com CRM database (prior experience highly preferred)
• Support the Veterinary Sales Administrator with DocuSign and internal order processing through SFDC
• SOP creation duties and internal file management through each division’s designated Dropbox
• Support all list management projects for upload into Salesforce and other online databases
• Assist with coordinating recurring internal sales team events (quarterly sales meeting, trainings, etc.)
• Assist with coordinating divisional tradeshows (both the Veterinary and Dental divisions) with each vertical’s dedicated Marketing Manager. Duties may include (accommodation research/reservations, calendar management, pre-tradeshow prep etc.)
• Assist the Sales Administrator with miscellaneous office admin duties included but not limited to (restocking kitchen, ordering supplies, organizing office areas, shipping, printing, etc.)

Skills & Attributes:

• Confident, professional, and career motivated self-starter
• Solution-oriented problem solver with outstanding organizational, time management, verbal and written communication skills
• Highly detail oriented, forward-thinking and proactive
• Expertise in Excel (data manipulation, equations) and PowerPoint (creating and editing presentations)
• Able to multi-task in a fast-paced environment with a high degree of professionalism and flexibility
• Ability to interact in a professional manner with co-workers, clients and senior management
• Salesforce.com experience preferred but not required

Education/Licenses/Certifications Required:

• Must have a 4 – year degree from an accredited University studying business, marketing or a related field OR a minimum of 3 years of experience in a related field.

Hours of Operation / Location:

• Regular working hours appropriate for full time employment
• Costa Mesa, CA – 2nd CUBEX Office

Employee Classification:

• Full Time
• Department: Dental and Veterinary Sales Team
• Reports to: Veterinary Sales Administrator

To apply for this position, please email your resume to HR@cubex.biz

The Integration Activation Specialist is responsible for the activation of Cubex Software integrating with Vet Practice Management Information Systems. These Integrations include Patient Profile, Billing, Advanced Shipping Notice (ASN) and related integrations. This is a dynamic role which includes client meetings, project planning, technical insight/audit/review, data imports, data analysis, workflow analysis and consultative training of our clients. Veterinary PIMS and workflow knowledge is strongly desired for this dynamic role. If you have a passion for improving processes and collaborating with others to ensure the highest quality in customer experience, you are in the right place. We are seeking a highly determined and motivated individual to join our fast-growing team. You can be assured that you are making a difference at CUBEX when you work with our customers.

Key Areas of Responsibilities to Include but are not Limited to:

• Owning the integration activation process from Customer kick off call to activation for all integration types i.e. patient, billing, profile, and order integrations.
• Data validation and formatting prior to data imports, as well as importing the data into the respective Database.
• Managing multiple projects that span 6-8 weeks in a professional and timely manner.
• Educating customers on integration workflows and testing the integrations after activation to ensure functionality.
• Managing through customer PIMS changes i.e. collecting new data mapped by client, changing existing data, etc.
• Working with integration partners on new features and releases to improve functionality
• Tracking communications and activations through Salesforce as our CRM

Skills & Attributes:

• Understand HL7 standards, working knowledge of and experience with interface engines
• Ability to test, debug, modify, tune and document HL7 messages as needed
• Have working knowledge of webservices/APIs
• Running scripts through SQL is a plus
• Ability to be a leader in communicating with our vendor partners in fine tuning integrations
• Determine the HL7 interface customizations required for each project
• Strong analytical, technical, and troubleshooting skills
• Skill at tracking tasks, defining next steps, and identifying owners
• Project Management experience desired due to number of accounts
• Experience with IT infrastructure and technology
• Comfortable on the phone demonstrating functionality and configuration of integrations
• Passion for Client experience
• Fast learner with a analytical/curious/project minded nature

Education / Licenses / Certifications Desired:

• Credentialed Veterinary Technician
• Bachelor’s degree in computer science or related field and/or 1-3 years of experience in a production environment.
• Minimum of 1-3 years working with Integrations with PMS software and or Webservice platforms.
• Candidate must possess Excellent communication skills, both written and verbal; ability to document 5-10% to customer locations, Veterinary community events, or team-building celebrations and explain schema elements, overall architecture, and system-approach to both management and engineering staff.
• Veterinary Practice Management Software knowledge is preferred
• Experience is Microsoft office with a strong focus in Excel and Powerpoint
• Sales Force CRM knowledge a plus

Location / Travel:

• Phoenix Corporate Office
• 5-10% to customer locations, Veterinary community events, or team-building celebrations

Employee Classification:

• Full-time, Exempt
• Department: Professional Services
• Reports to: VP of Professional Services

To apply for this position, please email your resume to HR@cubex.biz

Cubex LLC is looking for a flexible and versatile sales intern who will be responsible for a variety of sales and marketing projects including CRM database management and reporting, quotation creation and processing, SOP creation and management, internal event coordination and miscellaneous office administration. This individual must be currently enrolled in a 4-year University studying business, marketing or a related field.

Key Areas of Responsibilities to Include but are not Limited to:

• Manage records and run reports within Salesforce.com CRM database (no prior experience required)
• Excel quotation creation and basic price book / quote tool maintance
• DocuSign administration and internal order processing through SFDC
• SOP creation duties and internal file management through Dropbox
• Assist in coordinating recurring internal sales team events (quarterly sales meeting, trainings, etc.) and company-wide activities (ASU tailgate, holiday party, Phoenix Open, etc.)
• Assist Office Manager with miscellaneous office admin. Activities (restocking kitchen, ordering supplies, organizing office areas, shipping, printing, etc.)
• Assist with Phoneix-based marketing needs, like “Wall of Fame” customer tiles and maintanence of marketing closet / marketing materials (trade show booth items, printed literature, promo items, etc.)

Skills & Attributes:

• Confident, professional, and career motivated self-starter
• Solution-oriented problem solver with outstanding organizational, time management, verbal and written communication skills
• Highly detail oriented, forward-thinking and proactive
• Expertise in Excel (data manipulation, equations) and PowerPoint (creating and editing presentations)
• Able to multi-task in a fast-paced environment with a high degree of professionalism and flexibility
• Ability to interact in a professional manner with co-workers, clients and senior management
• Salesforce.com experience preferred but not required

Education/Licenses/Certifications/Position Requirement:

• Must be enrolled in a 4-year university
• Studying business, marking or a related field

Hours of Operation / Location:

• Regular working hours appropriate for full time employment
• Phoenix, AZ - Corporate Office

Employee Classification:

• Full Time
• Department: Medical Sales Team
• Reports to: Sales Operations Administrator

To apply for this position, please email your resume to HR@cubex.biz

We are looking for a friendly & enthusiastic candidate who enjoys a high paced environment to join our team. Ideal candidate has a high level of independence & ownership, loves to provide amazing customer experiences and enjoys visiting with customers via Webinar/Telephone. This ideal candidate has extensive Human Healthcare industry experience with day to day practice workflow, patient care, account management, project management and/or pharmacy technician experience.

The Implementation Coordinator of National Accounts is the primary liaison for new CUBEX clients; onboarding new clients as well as existing clients with their new facilities so that they have a seamless implementation experience from scheduling, shipping & logistics to training. The role has a high level of client engagement, program presentations, data and information collection all while building a client relationship related to providing pre-implementation strategy and management of their CUBEX Software/Hardware solution rollout.

We are seeking candidates whom are comfortable and knowledgeable in the following job roles:

• Fanatical attention to detail
• Enjoys problem solving, teaching, and coordination with clients via phone
• Management & coordination of multiple client project plans, gathering deliverables in a timely manner
• Comfortable in learning or having experience in logistics planning, coordination of client training, identifying client nursing facility workflows, process management, and technology utilization
• Internal coordination with medical software integration team, supply chain team, solution implementation team, is a key component of the role
• Documenting client-facing written/verbal reports of project status, completion of client profile, tracking client deliverables, documented key contacts, and system management workflow to client and internal CUBEX team
• Basic medical formulary data review, manipulation, & management in Excel

Required Qualifications:

• Strong communication and presentation skills via telephone/webinar
• Ability to provide clear and effective oral and written communication
• Strong organizational and project management skills
• Self-management; work independently and effectively
• Passion for amazing client experiences
• Effective problem-solver
• Comfortable with Microsoft Outlook, PowerPoint, Word & Excel
• Strategic planning
• Works well in a dynamic team environment
• Project management experience, minimum of 3 years
• Healthcare experience, minimum of 1 year

Preferred Skills:

• Pharmacy experience, minimum of 1 year
• Understanding of interaction of software/hardware applications and accessories
• Exposure to software interface technologies
• Salesforce CRM knowledge

Education / Licenses / Certifications Required:

• Program Management Certification, PMP – Highly desirable
• Certified/Licensed/Registered Pharmacy technician – Highly desirable
• Bachelor’s Degree (BA/BS) - Desired

Location / Travel:

• Cubex Corporate Office – Phoenix, AZ
• <25% travel required across the U.S. to customer locations

Employee Classification:

• Full-time, Exempt

To apply for this position, please email your resume to HR@cubex.biz

The Cubex Product Management department is looking for an individual that will work closely with software development and design for creating detailed software requirements for a variety of products. You must thrive in a fast-paced environment, enjoy working on multiple projects, and love to get into nitty-gritty details. Your team members work across various departments, so excellent interpersonal, written and verbal skills are a must! Your participation in the team will have a lasting impact on product outcomes as internal stakeholders will rely on you to contribute to the development process and be the expert of feature requirements to meet Cubex business objectives.

Key Areas of Responsibilities to Include but are not Limited to:

• Collaborate with Product Managers to understand business goals
• Work with stakeholders on decomposing business requirements into specifications, requirements, or user stories
• Work alongside UI designers to apply business rules and practices to the user experience
• Prioritize from the product backlog user stories into Sprints or Kanban priorities
• Provide documentation for release notes, training, and manuals
• Coordinate and be responsible for customer Betas and Pilots
• Cover the role of Product Owner in Scrum teams
• Chair Quality Team meetings for defect triage and prioritization
• Support new product releases through training internal stakeholders

Skills and Attributes:

• Strong project management skills
• Explain and present roadmap progress to internal stakeholders
• Experience in Agile software development processes
• Strong attention to detail
• Strong problem-solving abilities
• Experience with wireframes using low-fidelity UI Tools
• Experience with Jira, TFS or similar development systems
• Ability to work independently and within teams, proactively with general direction
• Strong ability to create development collateral from product feature requirements
• Excellent listening skills to understand and interpret customer and stakeholder responses
• Proficient in Microsoft Office, specifically Excel and Word

Hours of Operation/Travel

• Regular working hours for Full-Time employment
• Location: Cubex Headquarters-Phoenix, AZ, ‘working remotely’ or ‘from home’ is not an option
• 25% Travel, local customer visits when necessary

Education/Licenses/Certifications Required:

• Minimum of 5 years of experience in a software product-development environment
• Experience in the supply chain management, medical pharmaceuticals, or integrating 3rd party systems a plus
• Experience in the Medical Software/Medical Technology market is a plus.

Employee Classification:

• Full-time or Part-time: Full Time
• Department: Product Management
• Reports to: Vice President of Product Management

To apply for this position, please email your resume to HR@cubex.biz

We are looking for a dynamic Marketing Director to lead the organization’s strategic marketing initiatives within the Animal Health market. This primarily involves developing and implementing strategies to strengthen the company’s market presence, increase brand awareness, and ultimately drive rapid expansion of CUBEX market share and revenue. The ideal candidate will be an experienced professional with a passion for the job, able to employ unique marketing techniques, creative ideas and thought leadership. They will be a skilled marketing strategist and able to drive creativity and enthusiasm in others working closely with the CUBEX sales team to achieve company aggressive revenue growth objectives.

Responsibilities to include but are not limited to:

• Design and implement comprehensive marketing strategies to create awareness of the company’s value proposition
• Organize and manage support for live events, including industry tradeshows, education seminars, partner meetings, etc.
• Plan and execute campaigns for corporate promotion, launching of new product lines, event support, etc., utilizing HubSpot, and own their implementation from ideation to execution
• Monitor and measure department progress, including performance of marketing campaigns, business intelligence, and another department progress
• Produce valuable and engaging content for the company’s online presence, editorial design and organizing the company’s publications that attracts and converts our target groups
• Conduct general market research to keep abreast of trends and competitor’s marketing movements
• Control budgets and allocate resources amongst projects
• Utilize a variety of organic and paid acquisition channels – content creation, content curation, pay per click campaigns, event management, social media, lead generation campaigns, copywriting, performance analysis, and much more
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Develop case studies and testimonials by building relationships with our customers and key partners
• Source and manage lead lists from tradeshows, conferences etc. and supervise list management policies and procedures specifically in Salesforce.com and HubSpot
• Execute departmental training presentations at quarterly sales meetings and provide relevant training updates as needed
• Spearhead customer list creation and management procedures to ensure clean and current data in Salesforce.com and HubSpot

Skills and Attributes:

• Demonstrable experience in marketing together with the potential and attitude required to learn
• Excellent leadership and organizing skills
• Analytical and creative thinking
• Exquisite communication and interpersonal skills
• Customer-oriented approach with market aptitude
• Knowledge of website analytics tools (e.g., Google Analytics) and of HubSpot Marketing Automation software, Salesforce and Quoting Software.
• An exceptional aesthetic taste regarding communication/campaigns and marketing content
• Up-to-date with the latest trends and best practices in online marketing measurement and research.
• Salesforce, HubSpot or other CRM experience desired
• High proficiency with Microsoft Office Suite, specifically with excel and data management tools
• Adobe Creative Suite competence highly preferred

Hours of Operation/Travel:

• Regular working hours appropriate for full time employment
• Occasional travel for tradeshows and/or meetings

Job location(s):

• Phoenix, AZ - Corporate Office

Education/Licenses/Certifications/Position Requirement:

• Bachelor’s degree in the required field is required
• Minimum of 10 years of commercial experience (sales and/or marketing) is required, with a minimum 5 years marketing experience.
• Experience in Human or Animal Health is strongly preferred but not required.
• Employee Classification: Full Time

To apply for this position, please email your resume to HR@cubex.biz